Step 1. Go to System Preference > Disk Utility. This solution won't cause data loss, so you don't need to worry about whether you need to make a whole backup first. It is a built-in feature on macOS to help users to repair hard disk related problems. You might not know what these errors are, but you can repair them by yourself. Sometimes you can't see your external hard drive or USB flash drive showing on Mac is because there are minor hardware errors. This is to show your WD Passport external hard drive in Finder.įix 5. Step 3. In the Sidebar and mark External Disks again under Locations. Mark the External Disk option in the Finder Preferences. Visit the Finder > Preferences > General Tab. Here, follow the steps below to check the Finder Preferences. In other words, you didn't allow the connected external hard drives to show up in the Finder or on the desktop. If your WD My Passport is showing up in neither the Finder nor the desktop, it's possible that the configuration of the Finder Preferences prevents your Mac detects the external hard drive. If you're in this situation, download and install the latest WD Discovery Utilities from the official website. After the macOS Big Sur update or when connecting to an Apple Silicon M1 MacBook Air, you might even see an error message saying 'You must run the WD Drive Unlock application from the WD Drive Unlock CD associated with the drive you want to unlock'.

On Mac computers, you need to first unlock the WD drive before access it normally. Fix 3. Update to the latest WD drive unlock application Switch another USB port, or connect another USB drive to the same port to see if the problem still exists. Try another USB portĪ faulty USB port is another culprit you can't see the WD My Passport on your Mac. Change another cable to see if the problem still exists. This is the essential thing that you need to analyze in the starting. Here are six fixes for you on Mac for fixing the problem. You had better clarify if the problem is caused by an external HDD error or a macOS crash. This is not a big issue that a WD My Passport external hard drive is not recognized by macOS. The main purpose of the WD My Passport external hard drive is to keep backup and store data. In this article, we will discuss in detail fixing the WD My passport issue with Mac Computer. At this time, when you face any issue that WD My Passport is not showing up on Mac, you might want to dig deep to find the possible reasons and available solutions.

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